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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Ruehlin

May 30, 2024

5  out of  5 rating by Jim Ruehlin
"Always responds promptly to questions and information requests. Very helpful!"
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Brandon Friend

March 7, 2024

5  out of  5 rating by Brandon Friend
"Rob Bills has been excellent to work with. I've been a client for many years. Throughout the years, we've navigated a few sizable claims together. His office has excellent availability, whether I call, text, or email, I get the help I need quickly. Highly recommend."
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Mike Wentz

February 6, 2024

5  out of  5 rating by Mike Wentz
"Outstanding service. Very friendly, professional, trustworthy, and informative when laying out options. Rob and the team are always very expeditious in their replies as well. I would recommend to family, friends, and colleagues."
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Mark Madsen

May 24, 2023

5  out of  5 rating by Mark Madsen
"Mr. Rob Bills and his licensed agents ARE AMAZING.!!! They go far and beyond to make your life so much easier when it comes to your insurance needs… I’ve used Rob and his Agents for about 7 or 8 years now and I’ve use several different Insurance companies over the many, many, many years of driving and I’ve never experienced such professionalism and extremely knowledgeable Insurance Agents than Rob and his staff. They treat you like family and are always just a phone call or email away. If you happen to need to file a claim, they’re right there to help walk you through it. If you call or email them with questions regarding your policy whether to just gain knowledge or if you’re in need of more coverage and happen to miss them, they always get back to you in a very timely manor. After experiencing the level of knowledge and care that I’ve experienced from Rob, Karim, and the rest of his staff for all of my vehicles, Harley’s and even my Renters Insurance needs for all these years, I’m a customer for life! And I don’t recommend many people or business often but, I HIGHLY recommend Rob Bills and his office, you will not regret it!"
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Nick Gurney

May 21, 2022

5  out of  5 rating by Nick Gurney
"Great service. Any questions are answered very quickly. Great to deal with. I've had 2 claims over the years. So happy with the service."
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Rebecca Parsons

April 20, 2022

5  out of  5 rating by Rebecca Parsons
"Rob and his staff are the best! Always available, responsive, and ready to help. They take customer service to the highest level!!"
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Tim Gooing

September 30, 2021

5  out of  5 rating by Tim Gooing
"I have met many people in my life that have made a difference and an impact with me. There are the few you come across that make a large impact on your world. Rob is one of these people. He is a master at his business for sure. A few years back I had a break in to my office. I called Rob. He had someone out to repair my door that day. I didn’t even ask him to they just showed up. Took care of everything. All my cars are insured by him also. Lots of people think they have full coverage and really don’t. Worst time to find out is when you get in an accident. For sure have him review that for you. Love this guy. I recommend him 100%!!!!!"
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Raymond Hunter

September 29, 2021

5  out of  5 rating by Raymond Hunter
"I use Rob Bills for insuring my cars, non-owned auto, fire, business, umbrella insurance, and more. Always professional and they always pick up the phone or respond faster to emails than I have ever experienced elsewhere. I've been with Rob for twenty years and always feel he watches out for my best interest, and believe Rob knows it's the best strategy for long-term business growth for developing friendships."
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S Day

September 24, 2021

5  out of  5 rating by S Day
"Rob has been my agent for years. Every interaction with him has been amazing. Had an issue this week with a cement truck and damage to my new car, and Rob went above and beyond to ensure I was handled properly, in a timely manner and with zero friction! Wish I could give them more than 5 stars! Thank you so much Rob, this is why I insure with you and State Farm!!!!!"
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Rich Warburton

June 28, 2021

5  out of  5 rating by Rich Warburton
"I switched to Rob Bills Insurance Agency based on a referral from another broker. Rob has been amazing and has worked hard to make sure that I have the proper coverage on all my vehicles, homes, and business. He always has had good solutions to my challenging needs. I highly recommend him to anyone needing a strong agent"
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Ann Barkley

November 3, 2020

5  out of  5 rating by Ann Barkley
"The team at Rob Bills State Farm insurance has guided our growing family safely and wisely through the last 35 years in southern CA."
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Maxine Laguisan

April 23, 2020

5  out of  5 rating by Maxine Laguisan
"We have been with Rob Bills and State Farm for years now. My husband and I started with him, I want to say, since 2009. I actually left State Farm in 2012 for a different insurance company, but went back in 2013. He offered a better rate for the equivalent coverage. After that, we haven't left since. He is very responsive and provides a thoroughly explanation regarding any inquiries I may have. In addition, he performs periodic reviews of our coverage to see if a better rate can be applied without losing the great coverage. I would definitely recommend him to my friend and family."
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Janese Park

March 26, 2020

5  out of  5 rating by Janese Park
"Happy customer of over 20 years here. Rob and his team are the absolute best. We have all of our insurance with Rob for our company; building, fiduciary, workers comp. I just can't properly articulate how amazing they are. They help me with any question I have fast, efficiently and friendly. Rob really came through during a recent move and the needs of the new landlord for different insurance certificates. I don't understand any of that, and Rob helped me so much through the process."
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Xenia Diniz

January 25, 2019

5  out of  5 rating by Xenia Diniz
"My experience with Rob is and has always been exceptional! The customer service he offers is untouchable. He does not take your business for guaranteed and really cares about your well being and what is in your best interest. He is always available. I went to purchase my car without any notice to him and in the midst of buying realized I needed to find out what the cost would be, he spent over an hour working the numbers for me on the spot. Because of a move and the inability for State Farm to cover my new dwelling under renters insurance Rob helped me in preparing me on what questions to ask and what to look for in a new provider, and he was loosing my business!! Unfortunately for me this was a State Farm regulation for the location where I moved however this speaks to Rob's professionalism and true customer care. Having someone who is going to spend time with you to help you, knowing they are loosing business, this is the character of the individual and speaks to how amazing he is and genuine his service truly is. Since my move, I can say I honestly miss having Rob as my rep., my experience with other large name reputable companies does not come close to what I had with Rob and as soon as I move again, he is getting my business back. I 100% recommend Rob as your insurance agent!"
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Callie Gold

August 28, 2018

5  out of  5 rating by Callie Gold
"My daughter and I decided to move our insurance for both homes and our cars almost 3 years ago to StateFarm. We were very lucky to have found the Robert Bills office. Our agent Chris Rudolph is AMAZING! Anytime we need anything he gets back to us immediately! He explains anything we need to know about our policy and anything else we contact him for. I know if we ever have a claim I will get the same red carpet, white glove service we have received from day one! I can not think of any other company I do business with where we have a relationship with a representative that knows my account and is always my point of contact. You are definitely not just a number with this agency, you are valued client that they take the time to give personalized service too! Well done!"
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steve sribnik

July 18, 2018

5  out of  5 rating by steve sribnik
"This agency, and especially Chris Rudolph, has provided my family the greatest service imaginable. Since moving to Newport Beach over 4 years ago, Chris has handled our auto and home insurance flawlessly, answering all questions and issues immediately and clearly. This agency is simply the best."
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Daniel Kimbley

April 23, 2018

5  out of  5 rating by Daniel Kimbley
"Rob is an absolute pleasure to work with! He is professional, friendly and EXTREMELY knowledgeable. He helped me put together a policy for my practice that best fit my needs. Both Rob and his team are honest, credible, and trustworthy. I would recommend anyone looking for insurance coverage with a person of integrity to use Rob Bills. Exceptional service and products!!! Highly recommended!"
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Jed Calma

April 11, 2017

5  out of  5 rating by Jed Calma
"Rob and his staff are the greatest insurance agents we've come upon. My family and I have been with them for several years now. When we were shopping around for a new insurance company, they were quick to reply and entertain us. State Farm alone offers exceptional rates and policies, but Rob Bill's agency complements the company's reputation. Our main contact is Chris, and he has always been reliable and timely with our questions and concerns. Every time we've had questions over the phone or email, they are prompt to respond. I've never felt more confident or secure in having our coverage maintained. It feels good to know you're being looked after by sincere, friendly folks. They're knowledgeable and proficient in what they do. Always looking for ways we could save with our coverage. I recommend anyone to give them a call and you will see the difference in the experience they provide. I wouldn't look anywhere else!"
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Melissa Dixon

February 12, 2015

5  out of  5 rating by Melissa Dixon
"I work in the mortgage industry and recommend all of our clients to Rob Bills for their insurance needs. His office is always very professional and honest with our clients. I know my clients are getting the exact coverage they need when they call Rob. If my office needs something, we email once, and it is taken care of immediately. Rob is one of the best insurance agents I have worked with in my 20 year career and his staff is extremely competent when he is away from the office. Not only do we refer all our clients to Rob Bills, but we also have our own personal insurance policies with him."
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Nanette Wood

January 10, 2015

4  out of  5 rating by Nanette Wood
"Great customer service; they ANSWER THEIR PHONE! Nice to get a live voice instead of the typical automated phone system that seems to be so common these days. Courteous, caring and professional staff; I recommend highly. Knowledgeable about all aspects of insurance - from life to car to health"